Privacy Policy

We, intermedix Deutschland GmbH, Maria Trost 21, D-56070 Koblenz (hereinafter intermedix) – a company of CompuGroup Medical SE & Co. KGaA (hereinafter CGM) – are happy to welcome you on our website and appreciate your interest in our company, products, and services. The protection of your personal data is of major concern to us and we would like you to feel secure when visiting our website. In the following, we will explain which information is collected during your visit on our website and for which purpose it is used.

Scope of Application

This data protection statement applies to the websites of intermedix, the connected online services and online services. It does not apply to any links to external companies that may exist.

Personal Data

Personal data means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an address and phone number. Information that is not directly related to your real identity - such as preferred websites or number of users of a page - are not personal data.

Collection and Processing of Personal Data

When visiting our website, our webservers will by default and for the purpose of system security temporarily store the connection data of the requesting device, the webpages you are visiting, the date and time of your visit, information on the type of browser and operating system used, as well as the referring website you visited before. Data such as your name, address, phone number, or e-mail-address are not collected unless you have freely disclosed that information, e.g. for the purpose of an account registration, a survey, for the execution of a contract or an information request.

Use and Transfer of Personal Data

The personal data provided by you is used exclusively for the purpose of the technical administration of the web pages and for the fulfillment of your wishes and requirements, so usually for processing the contract concluded with you or for answering your request. Only if you have given us your consent or if you have not revoked it, we also use this data for product-related surveys and marketing purposes.

The retention time of your data depends on its purpose. Contract data is only stored for the period necessary for the fulfillment of the contract (we will inform you in detail when closing the contract) or if we are obliged by law. Data collected and processed on the basis of your consent will be kept only as long as your consent remains effective.

Your personal data will not be transferred or sold to third parties unless required for the purpose of the contractual agreement or based on your explicit consent. As an example, it may be necessary to transfer your address and order data to our sales and service partners when placing an order with us. We will inform you about the recipients of your data in the order confirmation.

Information from intermedix

intermedix would like to contact you for offers and news on our products and services. When registering on our website we will therefore ask you for the permission to send you direct marketing messages. Information on important changes in connection with your existing contract as a customer of intermedix (e.g. software releases) do of course not depend on the marketing permission.

Use of Cookies

"Cookies" are small files that allow us to store specific information related to you, the user, on your computer while you are visiting our website. Cookies help us to gather information about the frequency of use and the number of visitors on our website, as well as enhancing ease of use and efficiency for you as a user. The purpose of using these cookies is to provide you with optimal user guidance as well as to "remember" you to be able to present you the most varied internet page and new content when you visit us next time. The content of a cookie is limited to an identification number. Name, IP address, etc. will not be stored. An individual profile of your usage behavior does not take place.

Cookies are only used with your explicit consent, some of them are necessary while others help us to improve our online offer and to operate it economically. You can accept the cookies that are not necessary or reject them by clicking on "Accept necessary cookies" as well as access these settings at any time and also deselect cookies subsequently at any time.

You can adjust the cookie settings at any time by clicking on the cookie symbol (bottom left).


On our website we use temporary or transient cookies (so-called session cookies). Session cookies are stored exclusively for the duration of your use of our website. Session cookies serve exclusively to identify you during your visit to our website. Session cookies are deleted at the end of each session.

Session cookies are absolutely necessary for the function of our website and cannot be deactivated. You can set your browser to block session cookies or to notify you of their use. However, some areas of the website may not work. Session cookies are used in accordance with Art. 6 Para. 1 lit. f) DSGVO.


This website uses Matomo. Matomo is a web analytics service and uses so-called "cookies," small text files that are stored on your computer which help us analyze user interaction on our website. For this purpose, usage data (including your IP address) generated by the cookies is transmitted to our server and stored for usage analysis purposes to optimize our websites. Immediate anonymization of your IP address ensures that you are not identifiable to us. The information generated by the cookies about your use of this website will not be disclosed to third parties. You can prevent the use of cookies in your browser settings. As a consequence, however, you may not be able to use our website to its full extent.

If you do not agree with the storage and analysis of the data from your visit on our website you may object to the storage and usage by clicking on the link below. When doing so, a so-called opt-out cookie will be placed in your browser preventing Matomo from collecting session data. Please note that when deleting your cookies the opt-out-cookie will also be deleted and you will have to reactivate it. Please decide whether a unique web analytics cookie may be stored in your browser allowing the website owner to collect and analyze various statistical information.

If you decide against it, please click "Cookies" at the right bottom of the page to store the Matomo deactivation cookie in your browser. Data about your visit is currently being collected by Matomo web analytics.

Links to Social Networks

We offer you 'share buttons' to social networks on our website. We use the so-called 2-click concept for this. This means that we use deactivated buttons that do not establish contact with the servers of the social media platforms with the first click. Only after the corresponding notice and the second click is the forwarding to the respective selected social network then carried out.

If you activate the 'share buttons' by the second click, information is transmitted to Facebook, Twitter, Pinterest, Google, etc. in the USA and may also be stored there.

Links to Third-Party Websites (Links)

We, operator of, have no influence on the content of the linked third-party websites. Before linking, these websites have been thoroughly examined. Still, it cannot be ruled out that the operators of the respective webpages have by now changed the content, which may violate applicable law or be in contradiction to our corporate philosophy.

Clicking on links of third-party websites displayed on our website or following instructions given, may subsequently lead to the collection of user data. We have no insight into the data collected voluntarily or involuntarily via advertisements or third-party websites. As a general rule, we recommend examining the Data Protection Guidelines of websites if you have concerns on the collection and usage of your data.


CGM takes all necessary technical and organizational security measures to protect your personal data from loss or abuse. Your data is stored in a secure operating environment inaccessible for the public. In certain cases your personal data is encrypted by state-of-the-art technology during transmission. This means that communication between your computer and the CGM servers takes place by ways of an established encryption technique if supported by your browser. In case you wish to contact CGM by email, please be aware that privacy of the transmitted information cannot be guaranteed as the email content may be seen by third parties. We thus recommend using postal mail whenever you wish to transmit confidential information.

Your Rights

You have the right to information on stored personal data as well as the right to rectification, to erasure, to restriction of processing, to data portability and the right to object to processing of your personal data. If you give consent to CGM, you have the right to withdraw it at any time with effect for the future. We undertake to delete all data collected about you. In doing so, however, we are legally obliged to observe possible commercial and fiscal retention periods which can prevent immediate deletion of this data. If these reasons should affect the deletion, we will inform you. In addition, you have the right to lodge a complaint with a supervisory authority if you believe that we are not processing your personal data properly.


Amendments to this Data Protection Statement

Please note that this Data Protection Statement may be amended and changed from time to time. Each version of this Data Protection Statement is to be identified by its date and version at the end of this document. We also archive all previous versions of this Data Protection Statement for your access on demand.

Responsible for intermedix

Data protection officer

If you have any questions regarding the processing of your personal data, you can contact the data protection officer of intermedix Deutschland GmbH, who is available to you in the event of requests for information or complaints:

Hans Josef Gerlitz
CompuGroup Medical SE & Co. KGaA
Maria Trost 21
D-56070 Koblenz

Competent supervisory authority
The following is responsible for intermedix

Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit Rheinland-Pfalz
Hintere Bleiche 34
55116 Mainz

is the responsible supervisory authority.


Version: 1.1
Status: 29.03.2021